Participant Cancellation & Refund Policy


Training course registration will not be confirmed until payment is received in full.

  • All requests to cancel or reschedule must be made in writing, please submit an email request to:

  • Please submit all cancellation requests no later than 15 days prior to the scheduled course date in order to receive a full refund of paid registration fees.

  • When cancelling, if you have signed up using a group discounted rate be considerate to your colleagues keeping in mind that this may increase the course rate for participants you have signed up with using the group discounted rate.

  • Cancellations not made within the specified cancellation period (within 14 days of scheduled course date) will incur the full cost of registration, with the option to reschedule for a future training course.

  • Course manual fee is non-refundable.

  • When rescheduling, space and availability of the class is not guaranteed, Pole Art Athletics (Performance Art Athletics LLC) cannot be held responsible if no suitable alternative can be found.

  • No Shows without correspondence will incur the full cost of registration, without the option to reschedule.

Host Studio Cancellation & Refund Policy


Training course reservation dates will not be confirmed until $500 deposit is received in full.

  • All requests to cancel or reschedule must be made in writing, please submit an email request to:

  • Please submit all reschedule/cancellation requests no later than 15 days prior to the scheduled course date.

  • Reschedule: deposit will be held as payment reservation for alternative date. When rescheduling preferred course dates are not guaranteed and are based on Presenter availability.

  • Cancel: any non-refundable ancillary costs related to Pole Art Athletics presenter travel for your cancelled training course (including but not limited to: airfare, hotel), will be held from deposit, with the remaining amount returned to your preferred account.

  • Cancellations not made within the specified cancellation period (within 14 days of scheduled course date) will incur the full cost of the deposit.

  • No Shows and cancellations from your expected studio staff participants will not be pro-rated from your flat rate course fee. As manuals are printed per each scheduled course and planned participant numbers you will still be responsible for course manual fees for your studio staff if they no show or cancel (within 14 days of scheduled course date).

Cancellation by Pole Art Athletics (Performance Art Athletics LLC)

Pole Art Athletics (Performance Art Athletics LLC) reserves the right to cancel any training course due to insufficient enrollment at least 15 calendar days in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees.

  • If a training class is cancelled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to reschedule for a future training course.

  • Pole Art Athletics (Performance Art Athletics LLC) is not responsible for any expenses incurred by the customer if a training course is cancelled. If a class is cancelled, Pole Art Athletics (Performance Art Athletics LLC) liability is limited to the amount of the course registration ONLY. Ancillary costs related to registration, travel or attending a training course (including but not limited to: airfare, all travel costs, hotel, per-diem, mileage, lost employee wages or salary or lost revenue arising out of a class being cancelled) are the responsibility of the participant or the host studio.